1. Who We Are

Enzo Group Ltd. is a registered Limited Company in the United Kingdom, based in Manchester, UK.
We are a global supplier and distributor of dental instruments, working with certified manufacturers in Pakistan and Germany to deliver high-quality dental tools to professionals, clinics, and retailers worldwide.

If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: info@Dentalinstruments.uk
📍 Address: Manchester, United Kingdom

2. Information We Collect

We may collect and store the following types of information when you interact with our website or business:

a. Personal Information

  • Name, email address, phone number

  • Company name, job title, and contact details

  • Billing and shipping addresses

  • Payment information (processed securely through third-party gateways)

b. Non-Personal Information

  • Browser type and version

  • Device information and operating system

  • IP address and general location data

  • Website usage statistics (via cookies and analytics tools)

3. How We Use Your Information

We use your information for the following purposes:

  • To process orders and manage deliveries

  • To respond to inquiries and provide customer support

  • To improve our website, services, and user experience

  • To send updates, offers, and marketing communications (only with your consent)

  • To comply with legal obligations and prevent fraudulent activity

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

  • Contractual necessity: to fulfill your orders and provide requested services

  • Consent: for sending marketing or promotional materials

  • Legitimate interests: for improving our business operations

  • Legal compliance: to meet government or tax requirements

5. How We Protect Your Information

Your data security is our top priority.
We use industry-standard encryption, secure servers, and restricted access systems to protect all personal data against loss, misuse, or unauthorized access.

All payment transactions are handled through trusted third-party payment processors, ensuring full compliance with international data protection and PCI security standards.

6. Cookies and Analytics

Our website uses cookies to enhance your browsing experience.
Cookies help us understand how visitors use our website and allow us to improve functionality and performance.

You can disable cookies through your browser settings at any time, but some features of the website may not function properly without them.

We also use Google Analytics and similar tools to analyze website traffic anonymously.

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information.
We may share your data only with:

  • Trusted service providers (such as shipping companies or payment processors)

  • Legal authorities, if required by law

  • Internal departments of Enzo Group Pvt. Ltd. for legitimate business operations

All third parties handling your data are bound by confidentiality and data protection agreements.

8. International Data Transfers

As a global supplier, we may transfer your information outside the United Kingdom (for example, to our manufacturing partners in Pakistan and Germany).
We ensure that all data transfers comply with UK GDPR and include appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Request restriction or objection to processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data rights are violated

To exercise any of these rights, please contact us at Contact@DentalInstruments.uk.

10. Retention of Data

We retain personal data only as long as necessary to fulfill business purposes or comply with legal obligations.
After that, your data is securely deleted or anonymized.

11. Links to Other Websites

Our website may contain links to other websites.
Enzo Group Pvt. Ltd. is not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies when visiting external links.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. The revised version will always be available on this page with the updated date at the top.

13. Contact Us

For questions, concerns, or data access requests, please contact:
📧 Contact@DentalInstruments.uk
📍 Enzo Group Pvt. Ltd., Manchester, United Kingdom