Terms of service

Terms of Service

Effective Date: 19 February 2026

Welcome to Enzo Dental. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Company Information

This website is operated by Enzo Dental, a trading name of Enzo Group Ltd.

Registered Address:
236 Kingsway, Manchester M19 1DE, United Kingdom

Email: info@dentalinstruments.uk
Phone: +44 161 818 6914

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or
You are using the website under the supervision of a parent, guardian, or authorised business representative.

Our products are intended for qualified dental professionals, clinics, distributors, and authorised buyers only.

3. Products & Accuracy

We strive to ensure all product descriptions, specifications, and images are accurate. However:

Product colours and appearance may vary slightly due to lighting or screens
Specifications may be updated without prior notice
We reserve the right to correct any errors, inaccuracies, or omissions at any time

Enzo Dental does not guarantee that all information on the website will always be error‑free.

4. Orders & Acceptance

All orders placed through our website are subject to acceptance and availability.

We reserve the right to:

Cancel or refuse any order
Limit quantities purchased
Cancel suspicious, fraudulent, or reseller‑restricted orders

You will receive an order confirmation email after placing an order. This does not constitute final acceptance. A contract is formed only when the order is dispatched.

5. Pricing & Payments

All prices are listed in GBP (£) unless otherwise stated.

We reserve the right to:

Change prices at any time
Correct pricing errors
Cancel orders affected by incorrect pricing

Payments are processed securely via Shopify’s approved payment gateways. We do not store full payment card details.

6. Shipping & Delivery

Delivery times provided are estimates only and may vary due to courier or customs delays.

Enzo Dental is not responsible for delays caused by:

Customs clearance
Courier issues
Incorrect shipping information provided by the customer

Customers are responsible for any applicable import duties, taxes, or customs fees outside the UK.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.
We reserve the right to refuse returns that:

Are used
Are damaged by misuse
Are returned without approval

Certain medical or hygiene‑sensitive products may be non‑returnable.

8. Intellectual Property

All content on this website, including:

Logos
Images
Product descriptions
Text
Website design

is the property of Enzo Dental and protected under UK copyright and intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Enzo Dental shall not be liable for:

Indirect losses
Loss of profits
Loss of business
Treatment complications resulting from improper use of instruments

All dental instruments must be used by trained professionals and sterilised before clinical use.

10. Warranty Disclaimer

Our instruments are intended for professional dental use only. Improper use, modification, or incorrect sterilisation voids any warranty.

We do not guarantee that:

The website will always be uninterrupted
The website will be error‑free

11. User Conduct

You agree not to:

Use the website for illegal purposes
Attempt unauthorised access
Upload harmful software
Misuse the website or its services

We may suspend or terminate accounts violating these Terms.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and process your personal data in accordance with UK data protection laws (UK GDPR).

13. Governing Law

These Terms shall be governed by and interpreted under the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated Terms.